🌟 Owner Success & Customer Support Intern – Porto & Lisbon 🌟

GuestReady is a leading short-term rental and hospitality services management company, operating in the UK, France, Portugal, Spain, and the UAE. Since our founding in 2016, we’ve been on a mission to revolutionize the short-term rental industry with innovative technology and a passion for exceptional hospitality.

We’re looking for an Owner Success & Customer Support Intern to join our Porto and Lisbon teams. If you’re eager to kickstart your career in customer support and gain hands-on experience in a fast-paced, dynamic environment, this is the perfect opportunity for you. You’ll develop valuable skills in owner success and customer support while contributing meaningfully to the team’s success.

📝 Key Responsibilities:

🗂️ Organize and gather information from property owners to improve communication.

✅ Validate and organize data to ensure accuracy and consistency.

🎟️ Filter and route tickets and issues to the correct channels.

🤝 Assist the team with daily tasks and initiatives aimed at enhancing owner satisfaction.

💡 Skills You’ll Develop:

🗣️ Strengthen your communication and customer engagement abilities.

🧠 Build problem-solving and data organization expertise.

💻 Master digital tools like Microsoft Office, Google Workspace, and Canvas.

🕒 Hone your multitasking and prioritization skills in a hybrid work setting.

👀 What We’re Looking For:

Soft Skills:

🎯 A driven, results-oriented mindset.

✨ Positive energy with excellent communication skills.

💖 Empathy and a natural ability to connect with people.

🚀 High motivation to learn and grow professionally.

Technical Skills:

💻 Proficiency in Microsoft Office, Google Workspace, and Canvas tools.

🌍 Fluency in Portuguese and English is essential.

🎁 What’s In It for You?

🚀 Hands-on experience in a supportive, fast-moving team.

🎓 Training and mentorship to develop your customer support and data management skills.

🏡 Exposure to a hybrid work model offering flexibility and collaboration.

Ready to join us and begin your Owner Success & Customer Support journey? Apply now to kickstart your learning experience! 🌱

We’re excited to hear from you and discover how you can contribute to our journey!

🌍 Diversity and Inclusion
At GuestReady, we celebrate diversity and are proud to be an equal-opportunity employer. Our global team thrives on mutual respect and inclusion, valuing unique talents and perspectives. We warmly welcome applicants from all backgrounds, regardless of race, gender, religion, sexual orientation, disability, age, or culture.