GuestReady is a leading short-term rental and hospitality services management company, operating in the UK, France, Portugal, Spain, and the UAE. Since our founding in 2016, we’ve aimed to revolutionize the short-term rental industry through innovative technology and a dedication to exceptional hospitality.

Are you passionate about delivering excellent customer service and paying attention to the smallest details? We want YOU to join our Mid-Term Team!

What You’ll Do:

• Assist the Guest Support team in delivering a great experience for our guests
• Handle customer inquiries and resolve issues promptly and efficiently
• Support the team with administrative tasks, including Excel data management

What We’re Looking For:

• Enthusiastic about providing top-notch customer service
• Exceptional attention to detail to ensure a seamless guest experience
• Proficiency in Excel is preferred
• Strong communication skills and a friendly, professional demeanor.

Why You'll Love Working with Us:

• 🏡 Hybrid work flexibility (1-2 days/week in Porto).
• 🚀 Join a fast-growing company in the booming travel industry.
• 🌍 Work in a dynamic, multicultural team.
• 📚 Opportunities for learning and career development.
• 🏥 Comprehensive health insurance.
• 🧘 Focus on wellbeing with supportive activities.
• 🐾 Pet-friendly office!

We’re excited to hear from you and discover how you can contribute to our journey!

Don’t worry if you don’t tick every box—if you’re a 70% fit, we still encourage you to apply. Many skills can be learned through experience, and together we can bridge the gaps.

Diversity and Inclusion
At GuestReady, we celebrate diversity and are proud to be an equal-opportunity employer. Our global team thrives on mutual respect and inclusion, valuing unique talents and perspectives. We warmly welcome applicants from all backgrounds, regardless of race, gender, religion, sexual orientation, disability, age, or culture